I then signed OUT my personal account and it signed me in with my work account. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. From there, click on "Users.". Thats it for this blog; thank you for taking your time to read our content. Message says "The Microsoft account doesn't exist. Enter a different For example, trying to use a personal login for a business-only service. Learn more about Stack Overflow the company, and our products. Thank you for posting to Microsoft Community. To create a new account, head to Microsofts Signup Page and choose a new account name. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Position: Columnist She was graduated from the major in English. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. One last method would be to sign in to your email associated with your Microsoft account. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. When you see the account you're looking for, select Sign in. It would best to check on that. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. I am trying to sign in to a new computer using my Microsoft account. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. Replied on March 4, 2023. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Type the requested information and selectSend code. Making statements based on opinion; back them up with references or personal experience. From there, click on the control and customize option. Microsoft Rewards not working - Microsoft Community Create one! I have my phone number setup in my account, so instead of email, I used my phone number. In this guide, we will show you the possible causes and potential solutions to this issue. I then tried my email and the system worked. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Why do small African island nations perform better than African continental nations, considering democracy and human development? And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. If you arent an admin, see How do I find my Microsoft 365 admin? The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. These computers were set up for organization and the one I re-installed I set it up for personal use. How to Generate Art from Text Using Simplified AI Art Generator? That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. MS has got to fix this. You can, however, create a new account with the same name. Click on the Start button on the left side of your Taskbar, and select Settings. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Check products or services. 2. Enter a different account orget a new one. 4. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. If not, select the checkbox next to the device. The error message isnt well worded heres better text . When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Connect and share knowledge within a single location that is structured and easy to search. You can also verify by asking close contacts to whom you have emailed from that account. On the next page, fill out the necessary details. So, lets see what can possibly trigger the issue. The initial step is to make sure that your Username and ID actually exist. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. If you are having troubles fixing an error, your system may be partially broken. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Enter a different account or get I'm just trying to play some minecraft. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Use an alternate account to sign in (if one exists) or sign up for another one. I know the account is valid because it is the same one I am using in this forum. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. It says my account does not exist. It keeps happening. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. I know the account is valid because it is the same one I am using in this forum. 03-22-2022 03:50 PM. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). Do you need it? To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Try another email address or sign up for a new one. A Office 365 account is used for activating Office, not to logon to Windows. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. I had an email and trying to log in and it says - answers.microsoft.com Here at Business Tech Planet, we're really passionate about making tech make sense. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. Once the steps above have been completed, you should be able to log in to your Microsoft account. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. From there, check to see if your device is enabled. Clear the cached data to refresh the login portal using the below steps. No account? To resolve this, log in using the details of the new account. No. How can a Microsoft account login (email address) both exist and not exist at the same time? Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Remember, if that fixes it, you can always add the account back in later. For email accounts, it should be within 365 days. Now click on "All services.". However, double-check your account to ensure youre using the correct login details, notably your accounts email address. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. Slot in the Microsoft user ID that needs to be recovered. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. I have dealt with this before. Another important step is to verify every input. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. That said, these aliases cannot be used to login into a Microsoft account. You forgot your Microsoft account username - Microsoft Support I am not using Outlook anymoreOn Mac the Search function also was not working. I am trying to sign in to a new computer using my Microsoft account. Enter a different account or get a new one. Since I'm now joined, I can't check where the option is now. A Gamertag is meant to serve as an identity only on Xbox. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Send a test E-mail to the supposed user ID. Business Tech Planet is compensated for referring traffic and business to these companies. rev2023.3.3.43278. Explore subscription benefits, browse training courses, learn how to secure your device, and more. From there, check to see if your device is enabled. I DO NOT WANT MY WORK LINKED TO HOME. You may be mistyping the email address. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. See, Step 2: Check products or services where you used your Microsoft account. Login Issues - Microsoft Community Office 2021 all you need to know. So, you might need to create a new Microsoft account. Restart the device, and install from https://portal.office.com/account to get the correct version. Did this under Settings gear, Accounts, My Info. These are different to MSAs. Select the Time range (Id suggest you choose All time). link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Type the requested information and select Send code. My Microsoft account got hacked and they changed my username You only need to follow the steps carefully, and you should be able to sign in to your account again. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. Otherwise, choose another username. Microsoft Outlook allows you to create an alias for your email account. Microsoft account does not exist. : r/Minecraft
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