BT Business App Save time, manage your account, and check your services at your fingertips How to Contact BT Openreach? Or ring us on : 0800 672 331 Register a complaint Contact If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Rest assured that your call is really important . Try contacting support if you still can't How does BTnet work with cloud applications? We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Offer ends 5 March 2023. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Achieve a smarter digital future with our technology and business solutions for public sector providers. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. WhatsApp us, The quickest and easiest way to contact us. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. Related Types of Business | Related Locations. Hosting video calls. Its really that simple to contact BT Broadband by SMS. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. Running cloud-based applications. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. If you need help quickly, use the other contact options. Our great-value business broadband offers fast speeds and a reliable connection. Help and support; Contact BT; Back. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. When people connect, there's no limit to the good they can do. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Sorry, something went wrong. Phone line not working properly? If the system doesn't recognise what you've said, you will be able to choose from the options menu. Starts with 5 or 6 numbers, followed by 6 numbers. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. Log in to report a fault and youll go straight to the correct place to fix problems. By continuing to browse, you accept the use of cookies. In order to view the dashboard you will need to add Has hybrid work affected my offices bandwidth needs. Mobile costs may vary. Report a fault online to put things right. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Website. 0 to 5 employees,250+ employees,6 to 249 employees. BT Business App Save time, manage your account, and check your services at your fingertips Want to write to us? Its quick, easy and available 24/7. Don't worry, if you don't have the details of these accounts you can still track Well need your site address and postcode, and an overview of what youll be using your connection for. Be confident about transforming your business. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Download it now to be totally on top of things: View, pay, and download your bills. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. If you have a complaint about BT, there are several ways in which you can make a BT complaint. This means finding the right BT phone number can be more difficult than you first thought. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. These cookies allowed us to study how users navigate on the website. Starts with two letters followed by six or seven alphanumeric. If you want to track a home order, click the button below. Location. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Make sure youre always connected with mobile, broadband, phone systems and more. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. This is just a tiny fraction of the information contained on BT Business' contact page! We always aim for 100% target availability, but sometimes things do go wrong. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. Business growth needs a rock-solid infrastructure. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . More information and review your options. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. It's a little bit too early to track your order yet. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. Weve even listed the BT opening hours so you dont make a phone call for nothing. All day, every day. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. Contact BT for help and support with your BT broadband, TV, home phone or mobile. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. I understand that any big company has large numbers of employees. Visit our online customer service help and support areas Heres how well help put things right. If you need help quickly, use the other contact options. Unfortunately, BT's phone system is not well designed. Search The Phone Book from BT to find contact details of businesses across the UK. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news Using Wi-Fi that doesnt drop. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. Terms and Conditions apply. Click on the button below to track the parent order. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. Our insights and events hub is your go-to destination for help and advice on the future of your business. We only collect anonymous data. Sometimes we can identify and fix a fault at the same time. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Mobile costs may vary. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? Maybe there's a problem with your order. We're here to keep your teams connected as the trusted partner of businesses around the globe. Every single time. A BTnet Leased Line not quite right for you? Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Suitable for smaller businesses who need more than what broadband can offer. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. Cookies used for marketing and advertising purposes. Get answers to all your questions here. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board Search The Phone Book from BT to find contact details of businesses across the UK. Get help for all your BT Business products and services. Popular shortcuts Order number Track a fault Report a fault That means there are no busy periods or dips in data service to worry about. If you have an issue you can find out if is just you, or impacting others in your area. 0330-123-4567 from a mobile That's why we've been named as a leading service provider by Gartner. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Discover SME solutions Compare leased line pricing and find the best fit for your business. Whether you run a small or larger business, we have a BTnet solution for you. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. Connect your people and places with smart solutions tailored to your business. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your Message. All prices exclude 20% VAT. Download it now and use your device to be totally on top of things: View, pay, and download your bills. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Get a BT ultrafast fibre broadband deal today and bundle your TV. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. New BTnet EAD customers only. You can find our standard Terms and Conditions at www.bt.com/terms. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. By email Send message We aim to respond to your email within 48 hours - excluding weekends. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. If an engineer needs to fix the fault, you can choose the best time for them to visit. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. Monday - Saturday08:00 - 18:00Free from UK landlines. In the latest release we've fixed some bugs to improve your experience using the BT Business app. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. BT Business broadband, phone line, email or Cloud Voice services not working properly? The BT Business app is the easiest and smartest way to manage your BT Business account on the go. Maybe there's a problem with your order.
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