For Post-Pay accounts your payment date is displayed under the Invoices and Payments heading. install and use the Tag in the Registered Vehicle for which the Tag is issued in accordance with the instructions provided and shall ensure that the Tag is properly mounted; only use the Tag in accordance with this Agreement for the Registered Vehicle listed in the Account Application Form and in respect of which the Tag was issued; not transfer, sell, dispose of, damage or tamper with the Tag or use the Tag fraudulently or illegally; exercise all possible care to ensure that the Tag is not lost, stolen or misused and to take all reasonable steps to ensure the safety of the Tag; provide eFlow all information in your possession regarding any loss, theft or Misuse of the Tag and take all steps eFlow deem necessary to assist the recovery of a Tag; or. Simple, convenient and safe, Direct Debit is an automated payment method that is used for around three quarters of household bills. A Direct Debit lets your bank or building society know that businesses and services can take money from your account on a set date. Direct Debits - Step 1 - Setting up GoCardless This article describes how to set up GoCardless which will let you take direct debit payments via KashFlow Read more Direct Debits - Step 2 - Setting up Direct Debit Mandate This article shows you how to send a direct debit mandate request to your customers Read more under the 'Payment Details' section, click the 'Manage Bank Accounts' button. Scroll down to the end of the page and select Save All Changes to confirm you would like to update your contact details. Bank working days are Monday to Friday excluding bank holidays. In the case of a pre-pay account, the balance shows how much credit you have left on your account to cover future journeys. To view details of a Direct Debit, click on the details icon and you will be presented with an overview. on each Payment Date, eFlow shall give instructions for your Payment Account to be debited (and you hereby authorise eFlow to give such instructions) with an amount equal to the Account Balance as of the expiry of the relevant Charge Period in accordance with the Payment Method associated with the Account and the Account shall reflect such payments when received by eFlow. You will be liable for any unpaid Tolls and applicable penalties in accordance with applicable law as a result of failing to mount the Tag correctly.14.3The Tag shall remain the property of eFlow at all times and you shall not do anything or permit anything to be done which may constitute a Misuse of the Tag. Confirm your application. See how to access your statements and learn more about your account balance. There are a number of reasons why you cant log in to eFlow.ie: If you are experiencing difficulties in accessing your account, you can retrieve your username or reset your password at the login screen or by contacting our customer service agents. The main advantage of direct debits is the flexibility, as the payments can vary in amount or frequency. 21.1For information on the processing of your personal data, please see the eFlow Privacy Statement and eFlow Data Protection Notice in our Downloads section here. Once your account is in the process of being closed or has been closed, you will no longer be able to access it online at eFlow.ie. With SEPA, these are replaced by International Bank Account Number (IBANs) and Bank Identifier Codes (BICs). This feature is located under the Statements and Payments section on the account overview page. The Scheme is an expansion on the previous Electric Vehicle Toll Incentive Scheme that commenced in June 2018; it will run until December 31st 2022 (or up to a maximum of c. 50,000 LEVs). If required, instructions may be given by eFlow to debit your payment account with any balance outstanding to eFlow on or after termination.Any remaining credit balance shall be refunded to you by agreement to your chosen payment method when all outstanding toll payments or balances have been paid.19.2If there are insufficient funds in your Account, you remain liable for all such amounts. 2. Verifying your email address ensures that we have your correct email address, which is important for security and data protection purposes. Select the Date you would like your account closed from. 11.1You shall be responsible for paying the applicable Fees on a monthly basis. Usernames cannot be changed. Learn how to manage and update your payment method, top up your account, and account suspensions. At present, it is not possible to change the date when payment will be automatically taken from your eFlow account. View your Direct Debits. . Registered post pay customers can make a full payment or pay a selection of unpaid journeys towards their outstanding balance on eflow.ie by logging in clicking on the pay outstanding button on the account overview page. 18.1This Agreement may be terminated by eFlow with immediate effect: 18.2Without prejudice to your right to cancel this Agreement in accordance with section 17 above, this Agreement may be terminated by either party by giving fourteen (14) days notice to the other party provided that, upon giving such notice: 19.1Following termination, you will remain responsible for the payment of any amounts owing by you under this Agreement and such outstanding amounts will be debited from your Account. This link will expire after seven days, but a new verification email can be requested through our online form or through our Twitter or Facebook pages. In August 2008 the pre-existing toll plaza was removed and replaced with a Barrier-Free electronic toll system. not transfer or share a Tag with another vehicle to attempt to make an electronic payment of a Toll. Under the 2020 Budget, DoT secured funding to support a reduced tolling scheme for Low Emission Vehicles (LEV), broadening the previous Electric Vehicle Toll Incentive Scheme. 29.1Where either you or eFlow is required to notify the other pursuant to this Agreement, or otherwise wishes to communicate with the other, such notice or communication may be served:a. in your case to eFlow. Step 1: Always do a meter reading and send it to your supplier. Your eFlow account will remain active, regardless of whether your email address on the account is verified or not. Set up a direct debit to pay your mortgage, regular bills for utilities, or even for your subscriptions, and you'll know your money will always be paid on time directly from your bank account to the . In the case of Video Tolling (except for those Accounts accepted in accordance with clause 2.1), once the Account Application Form has been approved) eFlow will issue this Agreement to the address provided on your Account Application form; subject to clause 2.3(c) and (d) below, you have the right within fourteen days of the date on which the Agreement has been sent to you to cancel your Video Account with us; and. Back to Step 2. eFlow Post pay customers are billed a month in arrears. 7.1You shall pay to eFlow all amounts that are due to it in accordance with this Agreement, including without limitation, all amounts due: The charges for which you shall be liable shall (without prejudice to the generality of the foregoing) include such charges as eFlow may notify from time to time in connection with Misuse or the misuse of a Toll Road.7.2Where a Rejected Payment occurs, the Customer shall ensure that eFlow receives the outstanding amount (together with any charges arising from the Rejected Payment) as soon as possible but in any event within fourteen (14) days of the Rejected Payment.7.3You accept responsibility to notify eFlow of any changes with respect to your payment details (including, without limitation, your payment account) as set out in the Account Application Form.7.4While eFlow makes every effort to ensure charges are accurately recorded, you accept that miscalculations in Account balances may occur. We will automatically attempt to take the payment after another few days. 29.2 SEPA Direct Debit is a reusable, delayed notification payment method. This will open a list of all your regular payments. It authorises the organisation you want to pay to collect varying amounts from your account - but only if you've been given advance notice of the amounts and dates of collection. Note: Monthly and Quarterly Statements will not be sent where the opening and closing balance on an account is zero and where there has been no transaction history for the stated period. If you register for an eFlow M50 Post pay or Pre pay account, the following payment methods will be accepted on your account: If a payment request fails, we will notify you in writing (either by email or letter, depending on your preferred correspondence method). Direct debit, also known as automatic transfer, authorized withdrawal, and auto-pay, is when a bill payer authorizes another partysuch as an insurance company, utility, landlord, etc.to withdraw money from their checking account on a specific date or at regular intervals using the ACH network. Such access is subject to the terms of this Agreement and the Terms of Website Use which are set out on the Site at the time of such access. Add customers and invite them to pay through direct debit: They'll be emailed a direct debit form. Select the page icon to view your statement online. All disputes are subject to review and approval by eFlow and may require additional documentation or evidence from you. While direct debits can be cancelled . To cancel a Direct Debit, click on 'cancel' and follow the instructions to complete the request. 1 - Debtor signs a SEPA Direct Debit Mandate in favor of the creditor, provider of goods / services. If a tag registered account becomes suspended, the tag will become inactive and will not work on the M50 toll or any other toll roads. Fill in your card details required details and confirm by clicking Save Details. this Agreement constitutes your valid and binding obligations. "So while you might have more control in the short term, over the longer period, ditching monthly direct debit means you will pay more for your energy, about 6% more, taking that increase from 54% to well over 60%. If you would like more control over when you make payments to us, you can choose the Pay Outstanding option on eFlow.ie and pay some or all of the current months bill. For more information click. 1. This is a free service for you, and only takes 2 minutes to finish. And while we'll regularly review your Direct Debit to make sure your payments are on track, you may also want to consider increasing your monthly amount over summer and autumn to build up more credit ready . You should make changes to the customer information online by logging into your online account onwww.eflow.ie. The toll plaza is approximately 5km from Waterford City. Each year funding for the Scheme will be determined by DoT. You can contact us by webchat, Twitter/Facebook or by telephoning our customer service team on0818 50 10 50 or +353 1 4610122 if calling from outside of Republic of Ireland, Monday to Friday 08:00 21:00, Saturday and Sunday 10:00 to 18:30. 14.1Once you have provisionally registered for Tag Tolling (i.e., subject to acceptance of this Agreement in accordance with clause 2), eFlow shall provide you with the Tag (or Tags) and you shall: Without prejudice to the generality of the foregoing, you shall not attempt to use the Tag by holding it in your hand or leaving it on the dashboard or in another non-mounted position in the Registered Vehicle or any other vehicle and any such conduct constitutes Misuse for the purposes of this Agreement.14.2If you do not properly install the Tag(s) in the Registered Vehicle(s), you may be charged at the Toll rate for Unregistered Vehicles in respect of the M50 Toll Road. How to contact eFlow? Pick an account. These rules place primary liability on the bank where the transaction was initiated (Initiating Bank) to demonstrate proper authority to debit your account. Login to your eflow account with your username and password. If you need access to these statements, please contact our customer service team and we will be able to retrieve your previous statements. The tolling Scheme will be administrated by Transport Infrastructure Ireland (TII) on behalf of DoT. Via K-ATMs. When a dispute is created, Stripe sends a charge.dispute.created webhook event and deducts the dispute amount from your Stripe balance. Insert your K-ATM Card/K-Debit Card into the machine and key in your PIN code when requested. If the email address on the account is no longer in use, you can contact us through one of our communication channels here to restore access to your account. Simply, a Direct Debit is an instruction from you to your bank or building society. You can also use Direct Debits to collect recurring invoice payments of different amounts from your customers. Name changed due to Marriage or Divorce This means that making a payment in any SEPA zone country will be no different to making a payment in Ireland. Keep it as accurate as possible by giving regular meter readings. To change your Direct Debit details, all you have to do is sign into your My Virgin Media account: 1. With a tag account, you will receive a 1.10 discount on every M50 toll journey. Please note you cannot have two primary payment methods at the same time. Once you have agreed those, the money is deducted automatically. You may be asked to provide two factor authentication to verify your payment method through SMS. Alternatively, the Cancel Direct Debit Mandate instruction can be found on the SEPA Direct Debit Services page on the Bank of Ireland website.. Customers must also inform their direct debit originator of the cancellation of the mandate in order to prevent further . With M50 video tolling, you will save 0.50 every time you use the M50, Account is closed or pending close. 3. Except as expressly stated in this Agreement, any and all representations, warranties and undertakings, express or implied, are hereby excluded. Once added to your account, an Authorised User can engage with eFlow about your account on your behalf when communicating to a customer service agent. Learn how to manage your account, recover, and update your account details. if a petition is presented for a bankruptcy order in respect of you or you are otherwise unable to pay your debts as they fall due; or, as appropriate, an encumbrancer lawfully takes possession (and does not relinquish possession within thirty (30) days); or a receiver is validly appointed in respect of your assets; or a petition is presented for the appointment of an examiner; or an examinership order is made in respect of you; or a petition is presented for your winding-up or bankruptcy; or an order for your windingup or bankruptcy is made; or an effective resolution is made or passed for your winding-up; or. And i'm sure i'll have to chase them for a refund on the tolls that i'm overpaying for now. When you add money to your PayPal account you have options of how to do this, and the most simple way is via a direct debit from your current account. If this matches what we have on file, we will send you an email with a temporary password. Name of Creditor Signature(s) Unique Mandate Reference (to be completed by Avant Money) Please complete all fields marked* 1. eflow direct debitapple oxmoor genius bar appointment. If this matches what we have on file, we will send you an email with a link to reset your password. Payment method properties. Had a direct debit taken . However, Tag Tolling customers can use the express lanes at any other toll in Ireland, while Video Tolling customers cannot. You can add and remove registrations, update your details or cancel direct debit requests online. The amount which will be taken from you every month is the balance owed on the last day of the previous month. Closed accounts cannot be reopened. No additional account login is created to access your eFlow account. You can add any number of Authorized Users to a single account. This link is valid for an hour. This LEV Scheme will be funded under the Carbon Reduction Programme, with the objective of reducing transport emissions and building a climate resilient low carbon transport sector by 2050. . 6 monthly . Learn how to pay your M50 toll with a car youve rented. You can use direct debit for registration renewals for 3, 6 or 12 months. Any notice or communication so served shall be deemed duly served: 29.3If notification is made orally by telephone or in person, it will only be effective if confirmed by written notice served in accordance with this clause 29 within seven (7) days of such notification by telephone or in person. eFlow means no more queuing and searching for coins at the toll plaza. If you want to cancel. Our camera simply reads your license plate each time you travel between J6 and J7 on the M50 and charges the journey to your eFlow account. Moving away from tedious processes, Bottomline's Direct Debit approved software PTX helped Caboodle to: Integrate reports directly into the system to reduce human intervention. headings and sub-headings are for ease of reference only and shall not be taken into consideration in the interpretation or construction of this Agreement; all references to any agreement (including, without limitation, this Agreement), document or other instrument include (subject to all relevant approvals and any other provision of this Agreement expressly concerning such agreement, document or other instrument) a reference to that agreement, document or instrument as amended, supplemented, substituted, novated or assigned; all references to any statute or statutory provision (including any subordinate legislation) shall include references to any statute or statutory provision which amends, extends, consolidates or replaces the same or which has been amended, extended, consolidated or replaced by the same; all references to time of day shall be a reference to whatever time of day shall be in force in Ireland; words importing the singular include the plural and vice versa; words importing a particular gender include all genders; person includes any individual, partnership, firm, trust, body corporate, government, governmental body, authority, emanation, agency or instrumentality, unincorporated body of persons or association; any reference to eFlow (other than in relation to entitlement to receive payments) shall include persons acting on behalf of eFlow in connection with this Agreement; any reference to a public organisation or representative shall be deemed to include a reference to any successor to such public organisation or representative or any organisation or entity or representative which has taken over the functions or responsibilities of such public organisation or representative; and. Welcome to eFlow Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin's M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. You will get these numbers from your bank statements or you can go to the Banking and Payments Federation Ireland to help you generate the details you require. Take a look at FastPay's Direct Debit mandate template here to to see how straightforward this is: a short form that takes just a few minutes to complete. Find out what to do if you pass the M50 toll on your trip, prepay your toll and create a tourist account. select the tax you wish to set up the direct debit for, and click 'Create'. Click on My Details in the Account overview screen. This meansthat making a payment in any SEPA zone country will be no different to making a payment in Ireland. Tide Platform Limited (Tide) designs and operates the Tide website and app. You activate your online account by setting up your username, password and security question. If you would like to find out why your Post pay account is in credit you can contact us online, by post, fax or through our Twitter or Facebook pages. Direct Debits are often a convenient and flexible payment method for businesses of all sizes. This is a temporary account and will only be active for the time period you selected; Only the Pre pay Account option is available to Visitor Accounts; A direct debit cannot be set up on a Visitor Account; Vehicles registered to a Visitor Account will be automatically assigned to Video Tolling only. These terms and conditions, together with the Account Application Form set out the agreement (the Agreement) between you (you or the Customer) and Transport Infrastructure Ireland (for these purposes, eFlow) in relation to the opening and operation of an account with eFlow and, if applicable, the related supply and use of an electronic tag (hereafter referred to as the Tag) on the M50 Toll Road and other Toll Roads in the Republic of Ireland.eFlow may alter, amend, or otherwise change the terms and conditions of the Agreement at any time by providing written notice to you, either by post or email of such terms and conditions.Alterations, amendments or other changes will also be posted online at www.eflow.ieYou are responsible for maintaining up-to-date customer information in accordance with clause 4.4 below, including your address, contact information, vehicle information and registration details, and payment information. Please note: The minimum top-up amount is 30.00, and the maximum is 1000.00. The Scheme is referred to as the Low Emissions Vehicle Toll Incentive (LEVTI) Scheme. Direct Debit We can help you take control Welcome to the home of Direct Debit, the UK's favourite way to make payments automatically. If you select to receive your statements by email, every month well email you a link to your statement. Here, you can select a date range to view all journeys during a defined period. Your account has become suspended because we were not able to successfully take payment from your registered payment method on two occasions. where the Tag is defective or is found following a notification by the Customer that the Tag was lost or stolen; or. Discover SEPA Direct Debit Core rulebook and implementation guidelines SEPA Direct Debit Core public consultation To remove a payment method from your eFlow account: If you wish to set another payment method on your account as your primary payment method, you must: If you have a Post pay account, you can make a one-off payment for transactions/journeys against your outstanding balance by clicking the Pay Outstanding option in the Account Overview section. "Payment Method" means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customer's payment account, digital wallet or such other payment method as eFlow may from time to time approve. This means that you will have to pay your toll by the following day 8pm deadline to avoid late penalties. Your account is automatically topped up once your balance falls under the minimum threshold of 12.00.
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