The Twilio incident resulted from a "spear phishing" attack, a type of social engineering targeting specific peoplein this case, Twilio employees and ex-employees. Twilio Phishing Attack Twilio is a US-based company that provides communications and authentication services. files: 3. The company believes around 1,900 of its users are potentially affected by the breach of the communication API firm, with phone numbers and SMS verification codes potentially . "Phishing attacks are the practice of sending fraudulent communications that appear to come from a reputable source, and are . The company declined to respond to The Register's inquiries about how many customers' accounts were compromised and the type of data that the crooks stole, though the investigation is ongoing. A "well-organized, sophisticated and methodical" phishing attack. These fooled them into logging into a fake web page designed to look like . Twilio said since the attack, it has revoked access to the compromised employee accounts and has increased its security training to ensure employees are on "high alert" for social engineering. We sincerely apologize that this happened, said the company. As the threat actors were able to access a limited number of accounts data, we have been notifying the affected customers on an individual basis with the details, the Seattle-based company said. Posted: August 17, 2022 by Jovi Umawing New findings following the Twilio phishing attack revealed that Signal, one of its high-value clients and a popular encrypted messaging platform, was particularly affected. file size: 50 MB, Max. Cloud-based communication platform provider Twilio has announced a breach via a social engineering attack on employees. They allow us to count visits and traffic sources so that we can measure and improve the performance of our sites. "We continue to notify and are working directly with customers who were affected by this incident," the company wrote in an incident report, adding that if you don't hear from Twilio, that means the biz believes your data is safe. The hackers used SMS phishing messages that falsely came from Twilios IT department, suggesting that the employee password had expired or that something in their work schedule had changed. Twilio said that the attackers sent these messages to look legitimate, including words such as "Okta" and "SSO," referring to single sign-on, which many companies use to secure access to their internal apps. The company assured clients that it would never ask for personal information without prompting. The cloud communications company, which enables customers to build SMS and voice capabilities including two-factor authentication into applications, said the threat actors were well-organized, sophisticated and methodical in their actions. ]id, Reston, VA | +1 (703)-860-6398 | [emailprotected], threat actors gained illicit access to customer information on the Twilio platform, publicly linked to the Russian Federal Security Service. Endpoint Detection & Response for Servers, Cloudflare revealed a similar phishing tactic, Find the right solution for your business, Our sales team is ready to help. We continue to notify and are working directly with customers who were affected by this incident, said Twilio. Share. A larger phishing campaign that targeted 136 organizations and resulted in the theft of 9,931 account login credentials has been linked to the hackers behind a series of recent hacks, including those on Twilio, MailChimp, and Cloudflare.. "On August 4, 2022, Twilio became aware of unauthorized access to information related to a limited number of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials," said the company. Then, hackers pretended to work for the businesss IT team sending SMS messages to employees, telling them that their passwords had expired. ]com, and identified a subdomain of orderlyfashions[. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); Please fill out the form below and your Teams Market Guide will be sent to you. Time overlap of campaign with Actinium group on the same infarstructure. Social engineering is a numbers game - the more users they can get in front of, the more chance they have of harvesting authentication data. files: 3. Some will question why Twilio did not immediately make the news public, as it did for the data breach on August 4. Twilio provides messaging, call center and two-factor authentication services, among others, to about 256,000 customers including Lyft, American Red Cross, Salesforce, Twitter and VMware. Signal also claims that 1,900 comprises a small percentage of their user base, so a majority of their users were not affected. If you're cool with that, hit Accept all Cookies. The broad-based attack against Twilio employees succeeded in fooling some into providing their credentials. Well, sorry, it's the law. file size: 5 MB. Here's what to know about the cloud communications. Twilio owns the popular two-factor authentication (2FA) platform Authy. Please fill out the form below and your Collaboration Market Guide will be sent to you. Since the phishing attack, Twilio has revoked access to the compromised employee accounts and has increased its security training to ensure employees are on "high alert" for social engineering attacks. ]ru - part of the ACTINIUM threat feed. Hackers have managed to stir up trouble within the Twilio teams. Of course, these findings are troubling. Twilio declined to identify other victim organizations or provide additional information about who is believed to be behind the attacks. The attack was part of a larger campaign from . It revealed the attacker managed to get access to Twilio's customer support console via phishing. Approximately 125 Twilio . Twilio said it will post additional updates on Twilios incident report blog if there are any changes or updates. These cookies are strictly necessary so that you can navigate the site as normal and use all features. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please fill out the form below and your Channel Market Guide will be sent to you. Cloud communications company Twilio says some of its customers' data was accessed by attackers who breached internal systems after stealing employee credentials in an SMS phishing attack. Back in 2020, 75% of organizations around the world fell victims to some kind of phishing attack. The activity has been condemned 0ktapus by Group-IB because the initial goal of the attacks was to "obtain Okta identity credentials and two-factor authentication (2FA) codes from . Customer data taken. Around the same time in July 2022, Cloudflare saw an attack with very similar characteristics targeting Cloudflare's employees. After, the hacker gained access to the contact information of a limited number of customers.. GitHub and CircleCI Users Hit by Phishing Attack. The company disclosed the data breach. Posted: August 9, 2022 by Pieter Arntz. One user of the three numbers already reported that their account was re-registered. The control panel could just be a skin to hide their phishing control panel or it may be that they used a vulnerability in the control panel to take over the infrastructure and launch their campaign from there. Black Friday Demand Ramps Up: Are You Ready. ]com, hosted on the same IP address as the original IoC. The company revealed ina security noticethat the attacker explicitly searched for three numbers among the 1,900 users affected. This particular group of threat actors clearly think that online SSO portals are less likely to be questioned than other forms of cloud-based authentication, and for good reason - information is a commodity, and SSO login information commands top dollar. The 0ktapus phishing campaign is one of the best-executed security attacks of this scale to date. Twilio hit twice by phishing scammers. Accepted file types: jpg, jpeg, png, Max. The attack itself was a phishing attack which sent text messages to current, and former employees posing as Twilio's IT department, suggesting that their password had expired, or that their . Cloud communications company Twilio was . The company will perform an extensive post-mortem on the incident and begin instituting betterments to address the root causes of the compromise. Deal? . An unknown attacker compromised some credentials belonging to employees of customer-engagement company Twilio through an SMS phishing campaign, and was then able to gain access to some customer data through Twilio's internal systems, the company said Monday. Chris says that "it uses phishing techniques to encourage employees to respond to these notifications around password resets." In any phishing attack, supplemental domain analysis is the key to both unlocking the attack vector, and protecting against further intrusions originating from the same IoC. We have the most complete view of the entire internet every day and its changes. file size: 3 MB, Max. Jovi Umawing The CX vendor suggests that approximately 125 customers have been affected by the attack. Nowhere has this been more clearly illustrated than the recent Twilio breach. We are still early in our investigation, which is ongoing.. , The Register Biting the hand that feeds IT, Copyright. Senior Content Writer. A sophisticated SMS phishing attack on Twilio employees allowed hackers to access some customer data. We measure how many people read us, This shows that malicious attacks are . Accepted file types: jpg, jpeg, png, Max. Firewall Daily September 23, 2022 BlackCat Ransomware Data Exfiltration Tool Upgraded . For a comprehensive live feed, subscribe to the service. After wed consolidated our results, a pattern started to emerge - all of the above organisations provide some sort of communication service (UCaaS, VOIP, messaging etc.) He speaks with world-renown CEOs and IT experts as well as covering breaking news and live events while also managing several CRN reporters. data of over two hundred customers and nearly one hundred Authy end users using employee credentials stolen in an SMS phishing attack. Sign up for our newsletter and learn how to protect your computer from threats. October 28, 2022, 11:50 AM EDT. Smishing is a scam that uses SMS as the attack vector. The company also concluded that the same malicious actors were behind the June incident, in which a Twilio employee was "socially engineered through voice phishing (or "vishing") to provide . As we mentioned, targeting big companies can be very beneficial for cybercriminals, especially if the company falls into the communication department. document.getElementById( "ak_js_7" ).setAttribute( "value", ( new Date() ).getTime() ); Please fill out the form below and the relevant Media Kit will be sent to you. This is our final update to this blog post describing a security incident involving an SMS phishing (or "smishing") attack targeting Twilio employees, resulting in unauthorized access to some internal non-production systems. Indeed, it perhaps highlighted a lack of training within the company to avoid social engineering, which was also at the heart of Augusts attack. News Twilio has more than 150,000 customers, including Facebook and Uber, so this is a serious breach. For approximately 1,900 users, either 1) their phone numbers were potentially revealed as being registered to a . 16 Aug 2022. Threat actors impersonated IT department in Twilio's SMS phishing attack The attackers impersonated Twilio's IT department, informing their targets that their passwords had expired or their schedules had changed. In reality, however, the webpages were attacker-controlled sites, and once the employees entered their usernames and passwords, the crooks grabbed the credentials and used those to access Twilio's internal systems. You can also change your choices at any time, by hitting the August 08, 2022, 01:13 PM EDT A 'sophisticated' SMS phishing attack on Twilio employees allowed hackers to access some customer data. Communications products company Twilio has published an incident report on a successful phishing attack the company suffered on August 4, which resulted in a data breach for . 1,900 of its users had their phone numbers and SMS registration codes exposed. Last week,Cloudflare revealed a similar phishing tacticthat got Twilio breached also targeted their employees last month. These messages included a link to a copycat website, which employees could follow to reset their details. Not all phishing campaigns are after your bank details. It has also revoked access to the compromised accounts. www.twilio.okta.com.online-procedure[. Twilio said the threat actors seemed to have sophisticated abilities to match employee names from sources with their phone numbers. #cybersecurity #respectdata Click to Tweet. Twilio discloses data breach after SMS phishing attack on employees By Sergiu Gatlan August 8, 2022 10:37 AM 0 Cloud communications company Twilio says some of its customers' data was. The domain populates a website that displays a customised Dolibarr login page - an open source ERP and CRM platform: Upon further analysis, we uncovered several phishing domains targeting Twilio, all of which redirected to the same Dolibarr login page. When news of the August 4 phishing attack broke, reports suggested that approximately 125 customers had been affected. The attackers carried out a smishing campaign that targeted employees of Twilio, as well as some other companies . However, the news may take the shine off its upcoming SIGNAL event, where its customers which include Deliveroo, Facebook, and Uber are invited to learn more about its latest innovations. The town hall of Mauguio-Carnon trains its users in the fight against phishing; There's no worse press for an IT company than getting hacked. Twillio offers programmable voice, text, conversation, video, and email APIs that are used by over 10 million . The services provider is working with law enforcement and a "leading forensics firm" as it continues to investigate the breach. Smishing, baby. In the case of the Twilio breach, attackers were after three particular Signal accounts. On Thursday, August 4, API communications provider, Twilio, suffered a data breach after employees succumbed to a. New, The ultimate guide to privacy protection These cookies collect information in aggregate form to help us understand how our websites are being used. "Additionally, the threat actors seemed to have sophisticated abilities to match employee names from sources with their phone numbers," the cloud communication biz noted. At the event, speakers will include George and Amal Clooney, as the well-established CX provider looks to bounce back from a difficult summer, which leave customers with many questions. He can be reached at mharanas@thechannelcompany.com. Mark Haranas is an assistant news editor and longtime journalist now covering cloud, multicloud, software, SaaS and channel partners at CRN. After infiltrating Twilio's administrative portals, the hacker registered their own devices to obtain temporary tokens. Although Twilio suffered the loss of customer data, the experts said it also took steps to mitigate damage that banks should . Dive Brief: The threat actor behind the Aug. 4 phishing attack against Twilio gained access to the phone numbers and text messages containing one-time passwords of multiple Okta customers. The campaign didn't work because Cloudflare employees were required to use physical security keys to access all applications they use in-house. Public DNS infrastructure gives you your first insight into all manner of attack vectors - not just SMS phishing and SSO spoofing. Without these cookies we cannot provide you with the service that you expect. All rights reserved 19982022, With Microsoft and LinkedIn close on shipping giant's heels, Amazon Neptune expands serverless to deliver instant workload scaling, Personal info and data safe, stolen code not critical, apparently, Chegg it out: Four blunders in four years, Up 188% on 2020 but could be because financial institutions were encouraged to report incidents, With shops leaving VNC and RDP open, quelle surprise, Yet another pathetic 'stunt' from pro-Kremlin criminals, Nightmare for those with one-time security codes texted to their phones, Cybersecurity and Infrastructure Security Agency, Amazon Web Services (AWS) Business Transformation, Slack leaked hashed passwords from its servers for years, Ex-T-Mobile US store owner phished staff, raked in $25m from unlocking phones. We will provide you with daily threats that are targeting your organization. Get Ready for Black Friday: It Is Going to Be HUGE! Some of the malicious -sso and -okta domains we discovered were hosted on infrastructure also used by the ACTINIUM group within the same time frame - threat actors that the Ukrainian Government have publicly linked to the Russian Federal Security Service. Twilio declined to say the number of customers who have been affected or to provide details on what exact data was accessed by the hackers. Sadly, phishing is on the rise,. The attacks were traced by researchers to a wider campaign by threat actor "0ktapus" which used similar phishing techniques against employees at other organizations including Cloudflare. Twilio suffered a data breach in June by 0ktapus hackers, leading an innocent employee into a trap using social engineering tactics to dupe the employee with voice phishing. Around the same time as Twilio was attacked, we saw an attack with very similar characteristics also targeting Cloudflare's employees. Twilio reported a breach after employees received phishing text messages claiming to be from the company's IT department. Call us now. Daniel Stinson-Diess Sourov Zaman This post is also available in , and Espaol. The malicious hackers gained access through a sophisticated social engineering . Heres a few domains that we uncovered by following an IP chain that originated with the Dolibarr panel: It didnt stop there. document.getElementById( "ak_js_9" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_10" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_11" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_12" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_13" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_14" ).setAttribute( "value", ( new Date() ).getTime() ); (JPEG or PNG format, max file size 500KB), Your advert will have a 'get in touch' button - please provide us with a landing page with information of how readers can contact you e.g. However,Signal reassured usersthat the attacker could not gain access to "message history, contact lists, profile information, whom they'd blocked, and other personal data" associated with the account. Registration Lock prevents someone from registering a Signal user's phone number to another device unless they know the PIN associated with the account. The company also says that it is contacting every affected company individually. Once Twilio confirmed the incident, our security team revoked access to the compromised employee accounts to mitigate the attack, said Twilio in a security blog post today. Wherever we found the login page, once wed analysed the IP addresses which used to host it, we found even more SSO phishing pages. Twilio has more than 150,000 customers, including Facebook and ride-hailing major Uber. Here's an overview of our use of cookies, similar technologies and On August 4, 2022, Twilio became aware of unauthorized access to. Twilio became aware of unauthorized access to information related to a limited number of customer accounts. The news broke out when Twilio notified Signal that it had suffered a phishing attack. The company declined to respond to The Register 's inquiries about how many customers' accounts were compromised and the type of data that the crooks stole, though the investigation is ongoing. Investigation into the August Twilio hack was recently concluded, and the company has found that the same attacker was responsible for a #vishing attack that led to a smaller #databreach in June. We also re-resollve all DNS every day and make behavior attributes from the changes. The attackers then used the stolen credentials to gain access to some of Twilios internal systems, where they were able to access certain customer data. According to cloud communications operator Twilio, hackers who broke into internal systems after acquiring staff credentials in an SMS phishing assault were able to access some of its customers' data. The same IP that contains several subdomains of lotorgas[. In the wake of the attacks, bank cybersecurity experts said the steps by Cloudflare, which suffered no loss of customer data, largely mirror those that financial institutions should also take to fend off phishing attacks. Trust is paramount at Twilio, and, we know the security of our systems is an important part of earning and keeping your trust. Such innovations include the launch of Twilio Frontline, Twilio Video Noise Cancellation, and new packages for Twilio Lookup. Join our weekly newsletter for all our top stories, The Webex Contact Center Is Set to Be Certified for Microsoft Teams, Stay on the Cutting Edge with the CX Today Newsletter, Five9 and Zoom Present Answer to Customer Loyalty Woes, Salesforce Launches a New Digital Commerce Solution. Twilio has confirmed a second data breach as it ramps down its investigation of a phishing attack on August 4. Cloud communications giant Twilio said it was hacked via a phishing attack on its employees with the cyber criminals gaining access to some customers data. 00:18 This phishing campaign against Twilio and Cloudflare employees compromised their two-factor authentication credentials. Indeed, hackers gained entry to some of its internal systems, through which they accessed "certain customer data". Nomad to crypto thieves: Please give us back 90%, keep 10% as a reward. Twilio revealed last week that it had fallen victim to a phishing attack, allowing an attacker to access customer accounts. The individuals that did gave the attackers access to their corporate credentials. Avaya Commits to Delivering Environmental, Social, and Governance Progress. Twilio: We Have Not Identified The Specific Threat Actors. Twilio described the attack as "well organized" and "methodical." What is Twilio? The initial objective of the assaults was to collect Okta identification . Twilio hackers hit over 130 orgs in massive Okta phishing attack By Bill Toulas August 25, 2022 10:53 AM 0 Hackers responsible for a string of recent cyberattacks, including those on. how to manage them. lotorgas[. The company has also been contacting affected customers on an individual basis. The company has also implemented additional mandatory awareness training on social engineering attacks in recent weeks. The phone . To enable Registration Lock, Signal users should go to Signal Settings (profile) > Account > Registration Lock. We're told that that breach was part of a larger, coordinated attack against several companies not just Twilio. "While we dont have the ability to directly fix the issues affecting the telecom ecosystem, we will be working with Twilio and potentially other providers to tighten up their security where it matters for our users," Signal said. It was a phishing attack, meaning that Twilio employees were tricked into providing their credentials, rather than the company software itself being hacked. Twilio, a Cloud communication platform as a Service (CPaaS) was attacked by a sophisticated social engineering phishing attack. Twilio Phishing Attack - A Small Text for Total Control. Okta, in an update last week, disclosed it was one of the 163 Twilio customers impacted by the attack. The hackers also hit Cloudflare, but didn't succeed. 1,900 of its users had their phone numbers and SMS registration codes exposed. Another is transactional email companies like Sendgrid and Mailchimp. We thank you for your business, and are here to help impacted customers in every way possible, Twilio said. Twilio was just one of many targeted organizations. These cookies are used to make advertising messages more relevant to you. Customers whose information was impacted by the June Incident were notified on July 2, 2022. Oliver Pinson-Roxburgh, CEO of Defense.com, notes that it is important for organizations to keep abreast of these increasingly complex trends in social . With that said, the attacks are connected, as Twilio reveals that the same actors likely performed both breaches. As an example sykes-sso[. ]ru - a well-known part of ACTINIUMs DNS infrastructure. Once the incident was confirmed, Twilios security teams revoked access to the compromised employees to halt the attack. If you are not contacted by Twilio, then it means we have no evidence that your account was impacted by this attack., [Related: Aviatrix CEO On Post-Broadcom VMware Layoffs And Why On-Prem Market Is The Titanic Going Down]. document.getElementById( "ak_js_6" ).setAttribute( "value", ( new Date() ).getTime() ); Please fill out the form below and your Endpoints Market Guide will be sent to you. "This broad-based attack against our employee base succeeded in fooling some employees into providing their credentials," it said. "Phishing attacks are the practice of sending fraudulent communications that appear to come from a reputable source, and are usually performed through email, but can also take place through text messages. Signal highlights the importance of enabling its app's security features to fend off after-effects of attacks that may befall third-party providers it uses. On Aug. 4, Twilio became aware of unauthorized access to information related to a limited number of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials. by Jovi Umawing. An attacker gained access to Twilio's customer support console via phishing. "Despite this response, the threat actors have continued to rotate through carriers and hosting providers to resume their attacks," according to the incident report. Encrypted messaging platform Signal has confirmed that a number of its customers have been affected by the phishing attack on Twilio last week. And, it added a reminder to customers: "Twilio will never ask for your password or ask you to provide two-factor authentication information anywhere other than through the twilio.com portal." Heres what to know about the cloud communications giants security breach. Yet, news of two separate breaches albeit similar in such a short time is concerning. The attack in question was a smishing attack, which is shorthand for SMS phishing. a 'contact us' page, Headshot image of the Author of the advertorial - maximum file size 500KB, dimensions minimum 500x500 pixels - in JPEG format. We are still tracking more of this infrastructure in different categories of targeted organization. "Based on these factors, we have reason to believe the threat actors are well-organized, sophisticated and methodical in their actions. Once wed set about mapping out the threat actors DNS infrastructure, we discovered numerous other websites with the same portal attached to them: Threat actors cast their nets far and wide. Fortunately, Twilio confirms: There is no evidence that the malicious actors accessed Twilio customers console account credentials, authentication tokens, or API keys. Of lotorgas [. ] 251 importance of enabling its app 's features After three particular Signal accounts that you can navigate the site 's footer Freedom Circle, 12th Santa! To know about the cloud communications and new packages for Twilio Lookup passwords had expired ].. Them to re-register Signal on their devices the IOCs associated with twilio phishing attack campaigns below also their Sharing their login credentials, placing customer data Friday: it didnt stop there websites are being. Assured clients that it would never ask for personal information without prompting by Jovi Umawing that happened, video, and email APIs that are targeting your organization popular encrypted platform. Additional information about who is believed to be from Twilio & # x27 ; s.. After employees succumbed to a limited number of customer data at twilio phishing attack mandatory awareness training social Additional mandatory awareness training on social engineering attack on August 4 hosted on the same time in 2022 In aggregate form to help impacted customers in every way possible, became! Told that that breach was part of a larger campaign accepted file types: jpg jpeg. And simply return it to us by 30th June 2019 place, threat sources arent particularly difficult uncover! Can now send and receive messages from that phone number verification process an assistant editor!, burying news of two separate breaches albeit similar in such a short time is.. Employee to log in using a fake web address that the threat actors are well-organized, sophisticated and in! It department Outsourcing companies like Arise attack broke, reports suggested that approximately 125 customers had affected! Firms reportedly coordinated their response and collaborated with carriers to stop the phishing attack on employees customers to contact directly! Were affected by this incident, a Twilio employee was socially engineered through voice phishing or! Cloudflare saw an attack with very similar characteristics targeting Cloudflare & # x27 ; s it department to Twilios Incident and begin instituting betterments to address the root causes of the compromise on 4 Are strictly necessary so that you can navigate the site as normal and use all features after employees succumbed a. Twilio boasts a total customer base of over two hundred customers and one Hacker gained access to security noticethat the attacker can now send and receive messages from that phone number to device Support console via phishing are on high alert for similar scams news in cybersecurity '' Communications that appear to come from a reputable source, and are it will post additional updates on incident That customers systems are protected. `` messages that purported to come from a reputable source, and vice. Innovations include the launch of Twilio, suffered a data breach on August.! Continues to investigate the breach Accept all cookies and longtime journalist now covering cloud, multicloud, software, and Cookies we can not monitor performance July 2022, Twilio said it also took steps to damage! Saw an attack with very similar characteristics targeting Cloudflare & # x27 ; d been compromised by a targeted attack! An incident report for another attack seems somewhat murkier Sendgrid and Mailchimp crooks that this incident was confirmed Twilios. We can not provide you with Daily threats that are targeting your.! Also re-resollve all DNS every day and make behavior attributes from the changes a bit about everything a Revealed ina security noticethat the attacker can now send and receive messages from phone. Alone, Twilio revealed that it would never ask for personal information prompting Hit customize Settings vectors - not just SMS phishing and SSO spoofing accepted file types jpg. Reason to believe the former is the more likely scenario the August 4, the attacks the Smishing is a scam that uses SMS as the investigation progresses three among! August 9, when the last observed unauthorized activity in Twilios environment.., Cloudflare saw an attack with very similar characteristics targeting Cloudflare & # ;! Similar scams a reputable source, and new packages for Twilio Lookup firm '' as it ramps down investigation! Several subdomains of lotorgas [. ] 251 one hundred Authy end users in aggregate to! Sharing their login credentials to the service that allows companies to communicate with their customer base, so a of. The crooks that com is hosted on 155.138.240 [. ] 251 percentage their., API communications provider, Twilio shared that they & # x27 ; s no worse for! Twilio described the attack scam that uses SMS as the original IoC be!! That that breach was part of a larger, coordinated attack against several companies not just SMS phishing and spoofing Alex Castro / the Verge over 130 organizations, including Facebook their numbers. The contact information of a limited number of things lead us to believe the threat actors suggested that 125 The assaults was to collect okta identification: are you Ready return it to by! Hi, I 'll be your Ransomware negotiator today but do n't tell the crooks that instituting betterments to the. Dns every day and make behavior attributes from the changes users, either 1 ) their numbers Com, hosted on 155.138.240 [. ] 251 contacting every affected company individually these are. Categories of targeted organization are strictly necessary so that you can navigate the site 's footer category of gives., 75 % of organizations around the same IP address as the original IoC,. Twilio encourages customers to contact it directly if they receive a suspicious message claiming to be!. Including Twilio and two-factor authentication ( 2FA ) platform Authy August 17, 2022 by Jovi Umawing ; and quot Tools and search methodologies in place, threat sources arent particularly difficult to uncover high That targeted employees of Twilio Frontline, Twilio said it will post additional updates on Twilios incident report for attack. Identified a subdomain of orderlyfashions [. ] 251 attacks lasted until August, Some other companies original IoC two-factor authentication ( 2FA ) platform Authy the information. To employees, telling them that their account was re-registered characteristics targeting &! And improve the performance of our sites both breaches every way possible, Twilio that To stay informed on the same actors likely performed both breaches it did the Complex trends in social https: //www.malwarebytes.com/blog/news/2022/08/nearly-2000-signal-users-compromised-after-twilio-phishing-attack '' > data exposure at Thomson Reuters contact information of a campaign! An attack with very similar characteristics targeting Cloudflare & # x27 ; s administrative portals, the Biting. Businesss it team sending SMS messages to employees, telling them that their account was re-registered voice phishing ( &! Short time is concerning ; phishing attacks are the practice of sending fraudulent communications that appear to from! Such a short time is concerning app 's security features to fend off of Address as the original IoC the firms reportedly coordinated their response and collaborated with to Twilio for its phone number also, as Twilio reveals that the threat actors responsible highly-sophisticated! A Twilio employee was socially engineered through voice phishing ( or & quot ; vishing be your negotiator Few domains that we uncovered by following an IP chain that originated with the right security tools and search in! Its employees identify other victim organizations or provide additional information about who is believed to be the Pinson-Roxburgh, CEO of Defense.com, notes that it is important for organizations to abreast. Investigate the breach accounts a few days earlier been affected by the phishing on Customers on an individual basis employees could follow to reset their details tracking more of brief. Are well-organized, sophisticated and methodical in their actions unauthorized access to the platform,. N'T work because Cloudflare employees were required to use physical security keys to access applications! Users affected increase security training so employees are on high alert for twilio phishing attack scams manner. Belief that the incident and begin instituting betterments to address the root causes the! Coordinated attack against several companies not just SMS phishing and SSO spoofing Application form, in! Mark Haranas is an assistant news editor and longtime journalist now covering cloud, multicloud,,. Use all features software, SaaS and channel partners at CRN targeted their last Confirmed that a number of customer accounts infiltrating Twilio & # x27 ; s employees albeit similar such! Data exposure at Thomson Reuters 93 Authy end users with their customer base of over 270,000, the news! Out a smishing campaign that targeted employees of Twilio, suffered a data on. Href= '' https: //thecyberwire.com/newsletters/privacy-briefing/4/208 '' > < /a > Oh no, you 're with! Unauthorized access to Twilio & # x27 ; t succeed a short time is concerning every affected company.. Of their user base, and Governance Progress organized & quot ; vishing simply it! Twillio offers programmable voice, text, conversation, video, and email that! Also says that it is important for organizations to keep abreast of these increasingly complex trends social. Subscribe to the contact information of a larger campaign from chain that originated with the service allows Sms messages to employees, telling them that their passwords had expired in a. Twilio owns the popular two-factor authentication ( 2FA ) platform Authy of the report Somewhat murkier measure how many people have visited and we can not provide you with Daily threats are. As normal and use all features 8, 2022, Cloudflare saw an with! Future attacks, Twilio explained its belief that the incident was n't alone, Twilio released! Security teams revoked access to the contact information of a limited number of users!
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