I guess that is the million-dollar question. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. ****** was not being truthful. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. Listed 15 hours ago in Camp Verde, AZ. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. The only two fuse I found for radio was one in the Ford block marked radio, which was good. CD Player. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. Read full answer Did you recently have your batteries drain on you? . It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. ******* also says we would NOT be reimbursed for any travel expenses. ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. I will state again that this is not a new claim. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. Apparently, they couldn't come to an agreement with ****. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. We want the work to be done correctly. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). Anyone know exactly where the fuse may . Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Thor is offering to repair by patching roof. You might find those release tools with the manual for the radio. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. Make Offer. 2022 Thor Motor Coach Challenger RVs for Sale Near You. Also if your GFI isnt easy to locate, you may have one on the inverter itself. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? According to the call notes several of his concerns were discussed and further explained. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. Not just one but every single seat in . Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . A representative has been notified and will be with you shortly. The solenoid is subject to failure and if it does, the switch will do nothing. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. 15 amp. Arriving at our destination we set up to dry camp. The $1,000.00 bid they accepted. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. or call the glass man in town? Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . Why not the flooring costs? purchased in July 2022. After getting back both radios not working. Call 248-662-9910 or fill out the contact form to learn more. I was given a few numbers of service centers and I had to contact them. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. There is a special tool (like a shiv) that you use to release both sides. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. stands for - Class A, Class C Evolution. Multiple calls, travel, estimates, no results. Fort Wayne, Indiana, United States. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. Brought the coach home. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. And one, Don't Miss Paradise Oaks RV Resort In Florida. My Thor Rize was not properly built. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. Need advise, had a shop replace house battery and repair inverter. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. **** *************** DID NOT CARE ONCE I REACH THE **** DEALER 88 MILES FROM MY HOME THAT I WOULD HAVE TO DRIVE IT 108 MILES TO ANOTHER DEALER TO FIX IT CHEAPER AND **** *************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS OF GETTING PEOPLE TO HELP BRING ME AND PICK ME UP. Want to request a quote on this unit? 5 seatbelts. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. Solar panals not bolted properly to roof.Propane sensor faulty. Television. My husband was ill and could not drive the coach to *******. This is Thors final offer as it has been stated multiple times. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. If Tristen needs additional documentation, I will also be happy to send it. 1 of 26. I admit, we were naive in thinking that the labor charges could be so little for such a job. She is also equipped with . Non-smoking and pet-free. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. Built-In Skylight. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! VIN #*****************. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. !. If you wish to set up a factory service appointment to discount you the $2000, please call ************. He moved to a new position. Please see us for a complete list of features and available options! If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. Planning pet-friendly trips can be ruff when you don't know what to pack! MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. Know someone who might be interested in this RV? Thor is saying to just patch it. A representative has been notified and will be with you shortly. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. How can **** choose to refuse to fix this chronic and widespread issue? Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. As stated previously, we are well aware that the coach is now off warranty. Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. We purchased a 2016 ************ 40xte with ****** miles on it. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. from Thor Motor Coach. Spoil the RV owners in your life this Christmas with some of our favorite gifts. This is truly a manufacturer defect. Number Of Televisions. We have spent more than three years dealing with these issues. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. ** September 10th we took the ** out. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. She agreed to wait till it is safe to drive the coach to get the estimates. This shouldn't be happening. BBB Business Profiles are subject to change at any time. Then click on the manual name to download. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. Posts: 2,166 THOR #11781. bunk above drivers compartment has failing motor brakes. Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. Immediately I had power to my Axxera. This coach is over 6 years old. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. Your luxury Mercedes Sprinter motorhomes. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. All payments are with approved credit through dealer lending source. Who never came back to do the work. Diesel and gas-powered chassis options. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 33 complaints closed in the last 12 months. After no word or information on the status of the vehicle in ******* on Monday, November 7th, from Thor or ****, ****************** made a phone call to ******* **** on Tuesday, November 8th at 9:23am to learn and to his surprise that arrangements had been made on the payment to **** from Thor, on Monday, November 7th! With all the family-friendly and pet-friendly features, you'll love traveling in . After all the warranty work, we had to winterize the coach for the 2019 season. ************************* said that they would pay ******* ***** 26hrs for their labor. We have endured a long and arduous journey. This is NOT a new claim. One is in the coach fuse panel and is marked. How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? There's a reason why so many choose Thor Motor Coach. Then click on the manual name to download. The park/travel switch on my coach does not switch the radio to the coach batteries. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. Largest Family-Owned RV Dealer In The Nation. My front radio has two fuses. All good. Our 2019 ************ Motor Coach seats have started to completely disintegrate. Your Thor rep will be reaching out to you to gather more information on the concern. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. +26. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. Brand: Thor Motor Coach. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. It drops down over drivers head onto safety pins. Thor Motor Coach. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". Class C, 32 feet Thor Motor Coach. The customer service ************ spoke ith customer service reps who have no customer service at all. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you.