Crossed the bridge twice. Hi Bess did you get penalty after that.I forgot to pay as well for the dart crossing.Will be good if i dont receive penalty. Rod Himsley. I had by accident misspelled the vehicle registration number (just realized when looking at the details of the payment receipt) and got a penalty notice in the post. Apparently this system does not work very well anyway. She inadvertently crossed and recrossed the dart crossing by accident. We thought great thats okay as we have already paid a few days ago. Hi It is still active and should include the second one according to the slightly unclear wording on the official rules.Pay both now and you should be fine. Very dodgy the way this business is run, pure money making outfit trying to scam honest people. Dartford will then send me PCN. UK has often been known for its lack of customer service for the government to promote it through such a scheme is unbelievable. At least on the M6 toll road you are given the opportunity to see prices and if you dont agree, an access road off. See the section above for more details, or join up here. I paid 2.50 for the 05/09/15 then called customer services to ensure that i do not have anything further to pay. I completely agree. How can I check please ? Lets hope the prospect of an inquiry announced today after people power forced it might look at such issues as well. If you leave it, the hire firm might just get the fine, sit on it then charge it to your card. Dart Charge says that in the early months of the new scheme it delayed issuing PCNs to give confused drivers maximum opportunity to pay - hence the three months it took to impose the fine and. Then they ask for 37.50. Request an accessible format. Its never fun when you get any penalty charge, but knowing what to do could save you a ton of money. I would love to see how much interest that generates and how they get around the book-keeping for such an outrageous practice. Pay in advance for a one-off crossing: If you only use the crossing occasionally, for trips to the airport etc, then paying a minimum of 10.00 into an account is not a good use of your money. Heres how to appeal if youve feel youve been issued an incorrect or unfair penalty charge. I did forget to pay on time but went in and paid when I remembered. penalty charge (Dart Charge or Mersey Gateway). I also paid the standard charge but now I dont know if the First Offence grace period includes a round trip made on the same day or just 1 crossing. Just been made aware that you have to pay to cross, sadly, the website doesnt prove you have crossed and owe a fee. Ive realised today is 11 days since I forgotten to pay the crossing. For each crossing! Many thanks for your help Pete, Ill give it a try. Its the best option in your situation. you also confirm that you are the owner of the vehicle(s) that you wish to pay for and/or have the permission of the vehicle owner(s) to pay for crossings and receive information about the vehicle and its crossings. Dart charge notices and luton regained the original behavior. Hope you enjoyed your time here. Received a response within minutes saying they would reconcile the late payment towards the crossing and cancel the PCN. Not sure how you would stand legally, but any case would certainly be helped by the fact you had given SANEF the chance to compensate you for equipment that is seemingly not fit for purpose. There is a good chance the PCN wont be sent as you have paid. In the last year, I have paid over 600 for the cost of a 5.00 return journey in my car which I thought I had initially paid via mobile. Note: An appeal to an independent adjudicator must be made within 28 days of receiving the rejection letter. I hope that i do not receive a penalty. and do your self a favour credit your account with a tenner! Form 1000 dart Dart Flights Pentathlon 10 Ultra Thick 10 Micron Std Blue. My query is about the 14-day grace period for the first offence. I doubt the Payzone shops would take payment (but I could be wrong). This is for two reasons. Forgot to pay and called them four days later and they tried to charge me 37.50..!!!!!!!!!!!!!!!!!!!!!!!!!!! The thing that annoys me is that we did set up a Dart Charge account online and one that would top up automatically when it got below 10. They check the picture and accept the mistake immediately, blame the computer recognition system and say they will take steps to avoid repetition and then a few weeks later another PCN, and another set of costs for me to challenge them. I asked what would happen to this money and he said that it would remain on account for 12 months and would be used to pay for any subsequent crossing I make. which they cant use against the payment owed? MoneyNerd Limited is an Introducer Appointed Representative of Key Retirement Solutions Limited who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 224987) and is classed as a mortgage and home finance adviser. Paid on my return (Monday), The payment was accepted by Dart Charge. I received an email from Hertz to tell me that they took money on my credit card to pay a parking fine. My son phoned after he got a letter after using the crossing in March only got the PCN 3 weeks ago so he phoned and paid he now has a letter demanding 105 for non-payment, he phoned again and was told they can do nothing about it and he will have to appeal. -yes 37.50 please. The Xmas opening times will be published above. I then heard nothing from them until now when I received a final notice of rejection stating I should have known about the charges and my fine has increased to 70. Set up a new pre-pay account here Change an existing Dart Tag account. This measured approach strikes the right balance between being clear to drivers they need to pay Dart Charge and giving them every opportunity to do so.. I think I have been reasonable but at 2-3 per phone call the costs to me continue to build up, not to mention the distress I feel each time a new PCN arrives through my letter box. Surprisingly..DC cannot make a change and neither the hire company.so I am really wondering whether the PCN gets to correct address. Why? On reading I can see if you dont pay you get a notice, Is there anyway I can find out if I was fined and how long will it be before I get a notice? Anyway, I was informed that a PCN will be sent to hire company and then they have to make a representation to DC so they can issue a PCN to meso far so good.but I have found out that hire company incorrectly noted my address from my ID CARD! 4 days after Christmas I remembered and paid the charge trough the net but I wonder if Ill get a penalty or not. Their telephone number is 0300 300 0120. This is the sort of initiative that makes people feel that authorities are working against them rather than providing them with a service and supporting them. Glad I stumbled across this, I was very confused with the set up, and thought the sign was to do with congestion charges. I am at my wits end Pls anyone within advice thanks Kellie. I think Ill make a FoI request to see if George is the helpful Northern soul he purports to be. See my comments below. They are not getting a penny more from meit might even be a scam. If you haven't done this, this will 99% be the reason why it got sent to the wrong address, and does not exempt you from paying (and you should also update your log book asap). Ive added the fact I was distracted because I was on my way to a meeting with Essex social services representing a friend who is applying to adopt. They told me that there was a fine for the first crossing, but that I could pay for the return (a week ago) without incurring a fine. She did not understand the toll charge system. Kind regards i.e Vehicle HAS to be a Tax exempt true adapted car for disabled use. If it's your first time then appeal and they will probably let you off the fines. Is this still in practise, Id happily pay the fee but not the fine as I tried to PST and couldnt get through. By chance, I have today found the relevant information on the web. This is not due to more motorists attempting to avoid payment, but an abject failure of the system to ensure occasional users and foreign visitors know how to pay. I crossed the crossing in December last year heading to Gatwick and was out if the country for 4 weeks. From my experience to date: I have just received a late payment bill for 38.50 which it seems the hire company has paid from my credit card on my behalf. Husband phoned them up and the guy basically said tough you will have to appeal it. In the PCN, it simply asks to pay 35 (within 14 days) plus 2.50 Road user charge. In order to manage my account online, the first step in creating an account is to make a payment on 10 (for four crossings). Here are the main Dartford Crossing payment methods. We ended up in the small claims arbitration process. Hi Karen I grew up in Kent but in last 4 years I been in Manchester, u hired a car a few times to visit family back I Kent. Contacting support they explained to me to first select automatic payment and do a zero payment with my new creditcard data. I did both the one off charge of 2.50 and the dart account of 10. But its separate from any Dartford Crossing-related matter. MoneyNerd Limited is an Introducer Appointed Representative ofSeopa Limited who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 313860) and is classed as an insurance broker. There is no logic only the fact that they will fool some people into paying the fine like my wife almost did before I checked the letter. The reasons are as follows: Herve. Why you do not put some staff or machine to collect money for people like me (even if it is more expensive than paying by internet or phone). This is the first time that I have forgotten but Im worried I may of paid too late and a letter may already be on its way to me. They have prepared scripts to cut you down when they are speaking to you. The reason? Theres no web address on the signage, so motorists are paying the wrong charge. Good luck. I just phoned them (0330 300 0120) and explained that I didnt have a clue there was a toll in operation as there were no signs or toll booths. What an absolute scam, where does the money go from the fines? I called their help centre and was informed that I couldnt make the payment and will get a penalty for 70.00, no ifs or buts, just tough luck. Today I got to my car after work, My front tyre appeared luminous yellow instead of black. The people using taxes for military use, to go to war and kill innocent civilians, men, women and children they are the criminals. Read on to find out what you need to know about a Dart penalty charge notice and whether you could get out of paying it. LS1 9QF. Lastly, Dart Charge penalty charge notice and what to do. Warn visitors from overseas: With open borders in Europe, many more people will come to visit the UK from overseas whether on holiday or to see friends and relatives. ..DC- You have to wait for the penalty notice to see if you are offered the 2.50. The paper work from the D of T was issued 15/06/2015. Fair enough to expect Brits to pre-pay, but how is this to work for tourists????? Yes what a system we are from spain april gates open no warning no signs may again same september again same we dit not know becourse road works thinking free of charge than in late november recieved 4 finish of not paying we complain Saying where to pay when we recieved the finish we want to go again dartford crossing putting out van online but say can not find we try to phone after many times put nr this nr that etc line go dead i think this is made special to fuck us for the fines ridiculous how the british goeverment try to make money Now we drive around the m 25 to go to suffolk, Hello, Im Italian, I passed under the tunnel Aug. 16, 2015 with my camper and during the transition I was surprised of the lack of toll, (I had been in London in 2013 and we stopped to pay), today December 1, 2015 I get the sanction and I have to pay 35 pounds, wanted to know if everything is correct, if the company is not doing a scam to all the people who do not know that at that point, things have changed. Beat late payment of the Dartford Crossing charge. We assumed that as we had by this point paid 2.50, we had complied. If convicted, he faces 30 years to life in prison. This will result in many tourists being hit by charges through no fault of their own. I have an auto top up account on my own vehicle, but didnt know I had to pay for hire vehicles. Summers was infuriated by roadside signs sending drivers online to search services such as Google for the payment website opening up the potential for scammers to take advantage of confusion over the correct website address. the payment for Dartford Crossing for people from the continent: where is a declaration? In total, 37,751 penalty charge notices (PCNs) were challenged and 30,521 of those were accepted by Highways England. If the former it seems a very good idea, seems one would win all round. If it was your first offence, you will be given 14 days to pay the original toll and avoid the fine. My husband forgot to pay the charge until 2 hrs after the midnight deadline its his first time. On the day in question I was at work and my car was in my work car park in Franborough, Hampshire all day! Keep proof of your payment even if it was late just in case they miss it and send out a penalty charge (which should still give the 14-day option in any case). Any advice on what to do would be appreciated, thank you. Please wait for your receipt number to ensure your payment has been processed successfully. 0300 300 0120. Like many here I havent used the Dartford crossing for some time, so when I used it a week last Sunday we had change ready and were constantly looking for signs displaying the various charges, but didnt see any. When in France I had no internet access, no way to pay for the outward crossing. Last year it was toll booths only going through the tunnel and no payment going over the bridge. 4 months later (!!!) Thanks. i have looked at your website , were is the price tariff I want to find how much boat and trailer cost ? Has anyone actually gone to court with this? I have received a Penalty Notice from Dart Charge after using the crossing not knowing I had to pay for it on my holidays this summer. When paying on-line you have to confirm the terms and conditions. This system has to be one of the worst conceived forms of moronism in whole government. The Dartford Crossing charge is a fee for using the Dartford-Thurrock River Crossing, which includes the QEII Bridge and the tunnels, in Kent, England. I have to pay the further 70 or 114.28 Swiss Francs by the 3rd of October, so I have a little time. I would like to be able to put my registration in, and confirm that there are no outstanding payments or fines. Have appealed but not holding out much hope. 10. If I hadnt read this this page I would never have known about the 14 days grace It would also enable you to obtain payments from foreign drivers who I imagine simply do not pay anything at present. This will be a local council PCN, which is received on the spot. So, if youre booking a holiday and will need to use the Dartford Crossing as you head to our Gatwick park and ride car park, for example, set the reminder to go off as you arrive at our facility. Keep a copy of any payment advice you receive. They calculate 5 days for delivery at the most ( receipt by the 10th, which is out of the question ), which made the reduced penalty payable by the 24th too late when I got back home on the 29th. Hello you should contact the Highways Agency and ask how to appeal a ticket. This is initially a 70 fine, reduced to 35 if paid within 14 days. Lets just hope the Dart scheme is found to be illegal like the York Lendal Bridge was but of course that just means the Council will have to pay a fortune to refund all the illegally-taken fines, which means the local council-tax payers will have to make up for this idiotic scheme. Are you wondering whether to pay it or dispute the fine? Hi Thanks for your post. I had no idea of the changes regarding Dartford crossing and subsequently forgot to pay for journey down on 6/2/16 and back on 8/2/16. I used crossing forward and back on 21st of September but was able to pay only the next day morning. I didnt spot the paragraph saying I had to pay for crossings Id already made, and assumed setting up the account within 24 hours would work.
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